Shipping policy


Shipping & Delivery

Beautiful Things Are Worth the Wait

At Dearly Adorned, every order is prepared with care. Whether you're treating yourself to a gorgeous new look or choosing something special for someone you love, we want your shopping experience to be effortless from checkout to delivery.

Delivery Times

We know you're excited to receive your order, and we can't wait for it to reach you!

Wigs, Hair Bundles & Jewellery

Please allow approximately 5–11 business days for your order to arrive.

Personalised Jewellery

Made especially for you, our personalised pieces require a little extra time. Please allow approximately 13–14 business days for creation and delivery.

Please note that business days exclude weekends and South African public holidays. Delivery times are estimates, and orders to rural or outlying areas may take slightly longer.

Shipping Rates

We offer nationwide delivery across South Africa.

Order Value Delivery Fee
Under R3,000 R120
R3,000 and above R250

Your delivery fee will be calculated and displayed at checkout, so you'll know exactly what to expect before completing your purchase.

Tracking Your Order

Once your order has been dispatched, you'll receive a tracking number via email or SMS.

This allows you to follow your parcel's journey right to your doorstep.

A Little Note About Delivery

While we do our best to ensure your order arrives within the estimated timeframe, occasional delays may occur due to courier schedules, public holidays or circumstances beyond our control.

If you have any questions about your delivery, our team is always happy to assist.

Email: hello@dearlyadorned.co.za

Returns & Exchanges

We want you to shop with complete confidence.

For information about returns, exchanges, damaged items or refunds, please visit our /policies/refund-policy


Dearly Adorned

Confidence looks good on you.